UBcare Brings Digital Shelf Management to Pharmacy Retail in South Korea

Location: South Korea

Industry: Pharmacy / Healthcare Retail

Customer Introduction

UBcare is a leading healthcare IT and pharmacy solutions provider in South Korea, serving pharmacies with digital healthcare and retail management technologies. Committed to improving in-store operational accuracy, UBcare introduced ZKONG Electronic Shelf Labels (ESL) across selected pharmacy locations, bringing digital shelf management into everyday healthcare retail.

Challenge

Pharmacy retail places unusually high demands on shelf information. Customers rely on clear, accurate pricing across a wide range of product categories commonly found in healthcare retail environments — from over-the-counter medicines and first-aid products to personal care and daily necessities.

With paper-based shelf labels, every price change becomes a physical task: labels must be printed, replaced and checked by store staff. Across multiple pharmacy locations, this routine adds repetitive workload and creates opportunities for outdated information to remain on display — a serious concern in a category where pricing accuracy directly affects customer trust. The challenge was to modernize shelf management while keeping pricing operations centralized and reliable.

Solution

UBcare deployed ZKONG Electronic Shelf Labels across its pharmacy locations. The project replaced traditional paper labels with digital price displays, enabling centralized pricing management and real-time product information updates from a single platform.

The deployment covers a wide range of product categories commonly found in healthcare retail, so shoppers encounter consistent, digital shelf information throughout the store. Store teams can now update prices across all locations instantly, without printing or manually replacing labels.

Customer Benefits

The ZKONG ESL deployment has delivered measurable results across UBcare's pharmacy network:

• 5 pharmacy stores deployed, covering a wide range of healthcare retail product categories;

• 11,050 ESL units installed across the network;

• Centralized pricing management with real-time product information updates;

• Improved operational efficiency and pricing accuracy across all pharmacy locations.

For UBcare, the project is a practical step in its mission to digitize pharmacy retail. ZKONG ESLs support more reliable shelf information and more efficient daily operations, helping UBcare deliver a clearer, more trustworthy shopping experience for its customers.