Hangzhou Zkong Networks Co., Ltd.
Hangzhou Zkong Networks Co., Ltd.

Connect Headquarters Decisions with Store-Level Execution

ZKONG creates a connected execution layer between central retail systems and the physical store. Approved information can be distributed through the cloud platform, presented on shelf-edge devices and translated into clear operational actions for store associates.
Traditional Store Operations
  • Instructions scattered across emails, spreadsheets and paper checklists

  • Store managers manually reassign tasks to associates

  • Employees search for products and report completion manually


Traditional
ZKONG Digital Workflow
  • Centralize tasks from headquarters and connected retail systems

  • Assign each task to the correct store, associate and shelf location

  • Guide execution with ESL LEDs or PDAs and return status to the cloud


ZKONG Digital
  • Faster Task Execution
    Faster Task Execution

    Reduce the time between headquarters instructions and completed store actions.

  • Associate Productivity
    Associate Productivity

    Help employees spend less time searching for products, shelves and task information.


  • Operational Accuracy
    Operational Accuracy

    Guide associates to the correct product, location and required action.


  • Multi-Store Visibility
    Multi-Store Visibility

    Give headquarters clearer visibility into task progress, exceptions and completion status.


Centralize Daily Store Tasks and Shelf Information

Stop frustrating customers with price discrepancies. Our system ensures your POS, Website, Mobile App, and ESLs are always in perfect harmony.

  • Product and Shelf Binding
    Product and Shelf Binding

    Connect each electronic shelf label with the correct SKU, product data and shelf location.

  • Task-Based Information Display
    Task-Based Information Display

    Show operational fields such as product location, stock status, picking quantity, order number or action priority.

  • Mobile and PDA Workflows
    Mobile and PDA Workflows

    Allow employees to scan products, identify assigned tasks and interact with shelf-edge devices through connected handheld tools.


  • Centralized Task Visibility
    Centralized Task Visibility

    Monitor task progress, device status and operational exceptions through one management environment.


Daily Tasks
Daily Tasks
Move Promotion Display
Move Promotion Display
Confirm Completion
Confirm Completion
Replenish SKU 1028
Replenish SKU 1028
Pick Online Order
Pick Online Order
Check Price Update
Check Price Update

Guide Store Associates with Digital Shelf Signals

Electronic shelf labels can become operational signals for employees, not only customer-facing displays. Through LED indicators, product-location data, barcodes and connected mobile devices, ZKONG helps teams identify the correct product and complete repetitive store tasks more efficiently.

Price and Promotion Checks

Price and Promotion Checks

Verify shelf prices and promotions quickly to reduce store execution errors.

Pick-to-Light

Pick-to-Light

Guide staff to the right products faster with visual LED signals.

Shelf Replenishment

Shelf Replenishment

Identify shelves requiring restocking for faster, more accurate replenishment.

Product Location

Product Location

Locate products quickly through digital shelf identification and visual guidance.

Merchandise Relocation

Merchandise Relocation

Guide product moves to the correct shelf and display locations.

01/01
  • Detect
    Detect

    Pricing exception, Low-stock trigger, Device warning, Picking request and Product-location issue.


    DATA SOURCES
  • Assign
    Assign

    Store, Department, Employee, Priority and Completion deadline.


    AI ENGINE
  • Execute and Confirm
    Execute and Confirm

    ESL LED signal, PDA guidance, Shelf action, Task confirmation and Operation record.


    GLOBAL EXECUTION

Manage Operations Across Stores, Regions and Formats

Retail groups need a consistent operating model without removing the flexibility required by different regions, formats and store teams. ZKONG provides centralized store, account, product, template and device management for retail networks operating across multiple locations.

  • Headquarters Control
    Headquarters Control
  • Regional Operations
    Regional Operations
  • Store Management
    Store Management
Manage Operations Across Stores, Regions and Formats
Centralized Store Operations Management
Centralized Store Operations Management

Manage user access, track task progress, monitor devices, record activities, and standardize workflows for consistent execution across stores and teams.

Role-Based Access
Role-Based Access
Task Status Visibility
Task Status Visibility
Device Monitoring
Device Monitoring
Operational Traceability
Operational Traceability
Standardized Store Workflows
Standardized Store Workflows

Improve Task Accuracy and Operational Accountability

Digital store operations should make work easier for associates while giving managers clearer control over execution. Defined permissions, task status, device monitoring and operational records help reduce uncertainty and create a more consistent store-management process.

Security Details

From Task Creation to Completion: One Connected Store Workflow

Connect headquarters instructions, cloud task management, associate guidance and completion records in one trackable store operations workflow.

  • STEP 01
    Task Creation & Trigger

    Create store tasks from headquarters instructions or connected retail systems, defining the relevant store, product, shelf location and required action before execution begins.

  • STEP 02
    ​Cloud Orchestration & Dispatch

    ZKONG Cloud organizes task information, links it with the relevant store and product, and distributes the instruction to connected in-store workflows and devices.


  • STEP 03
    Guided Store Execution

     Guide associates at the point of work through ESL LEDs, PDAs, barcodes or mobile tools, helping them identify the correct product, location and required action faster.


  • STEP 04
    Confirmation & Operation Records

    Return completion information to the cloud, update task status and retain operational records, giving managers clearer visibility into completed work, exceptions and follow-up requirements.


Solutions for Every Industry

CASE STUDY

ADCOOP: Setting a New Benchmark for Smart Grocery Retail

As one of the UAE' s longest-established and most recognized retail organizations, ADCOOP partnered with ZKONG to fully digitalize shelf pricing at its flagship supermarket in Abu Dhabi. By integrating ZKONG Cloud with SAP ERP, the store enables real-time price and promotion updates across the entire sales floor, reducing manual label changes, improving pricing accuracy, and significantly streamlining daily store operations.

  • 11,800+

    ESLs Deployed

  • 114,000+

    SKUs Synchronized

ADCOOP: Setting a New Benchmark for Smart Grocery Retail

Measure the Value of Better Store Execution

The value of connected store operations can be measured through the time employees spend on repetitive work, the speed of task completion, the number of pricing or shelf exceptions and the consistency of execution across locations.

  • 01
    Labor Cost Savings

    Calculate man-hours saved annually across your network.

  • 02
    Operational Efficiency

    Reduce paper, ink, and printer maintenance expenses.

Frequently Asked Questions About Digital Store Operations

What is a digital store operations solution?

A digital store operations solution connects central retail data, store tasks, employees and in-store devices so that daily work can be distributed, executed and monitored more efficiently.

How do electronic shelf labels improve store operations?

ESLs can display real-time product and operational information, use LEDs to identify products and connect shelf-level tasks with cloud, ERP, POS, inventory and mobile systems.

Can ESLs help employees locate products?

Yes. Compatible ZKONG ESL workflows can use LED indicators and location information to help employees identify products for picking, replenishment or merchandising tasks.


Can ZKONG support online order picking?

ZKONG ESLs can support Click & Collect and local e-commerce workflows by helping employees locate the relevant products through connected task and LED-guidance processes.


Can headquarters manage multiple stores?

Yes. The ZKONG Cloud Platform supports store management, user accounts, permissions, product binding, task management and centralized monitoring.


Does ZKONG replace workforce-management software?

ZKONG primarily provides the cloud, device and shelf-execution layer. It can integrate with existing workforce, order, inventory or retail-management systems depending on project requirements.


Can store tasks be confirmed?

Task confirmation and status workflows can be configured through platform integration and project-specific development. The exact process should be defined during implementation.


What hardware is required?

A typical deployment includes electronic shelf labels, access points, the ZKONG Cloud Platform and optional PDAs, digital signage or connected third-party devices.


Contact Us
World's No.1 Cloud Electronic Shelf Label System
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