Building a More Responsive Pharmacy Shelf System at Healthylife

Location: Australia

Industry: Pharmacy

Customer Overview

Healthylife is a pharmacy retail operator in Australia. Healthylife provides natural wellness and health products and required pricing systems capable of supporting dynamic product catalog updates and customer information transparency. The project supports more accurate product communication in a healthcare retail environment where trust is essential.

Challenge

Healthylife needed to create a scalable model for multi-store rollout. Traditional shelf labeling and store-level coordination made it difficult to respond quickly to pricing changes, product updates, and promotional execution while maintaining a consistent customer experience.

Solution

ZKONG ESL systems enabled accurate and dynamic shelf pricing while improving customer access to updated product details.

For Healthylife, the solution supports faster real-time price and promotion updates, a cleaner and more modern customer experience, and a scalable foundation for future rollout.

Key project outcomes:

• 8,350 ESL units deployed

• Supported real-time information updates

• Strengthened product transparency

• Improved operational efficiency across wellness stores