Hangzhou Zkong Networks Co., Ltd.
Hangzhou Zkong Networks Co., Ltd.

Quality and Security Built Into Every Layer

  • Hardware Integrity
    Hardware Integrity

    Military-grade manufacturing standards ensure 5+ years of battery life and extreme environmental resilience.


  • Cloud Transmission
    Cloud Transmission

    TLS 1.2/1.3 encrypted data pipelines for all communication between edge devices and SaaS nodes.

  • Compliance First
    Compliance First

    Strict adherence to GDPR, CCPA, and regional data protection laws globally across 50+ countries.

  • Continuous Audit
    Continuous Audit

    Internal and external penetration testing protocols conducted quarterly to ensure peak security.

Global Certifications & Compliance

Management System Certifications Product and Market Compliance
Active
ISO 9001:2015
Quality Management Systems

Issuing Entity: TÜV Rheinland

Scope: Global Manufacturing

Expiry: 2026-05-14

ISO 9001:2015
Active
ISO 14001:2015
Environmental Management

Issuing Entity: SGS

Scope: Product Life Cycle

Expiry: 2026-08-22


ISO 14001:2015
Active
CE
Quality Management Systems
CE
Active
FCC
Test Result Certification
FCC
Active
RoHS
Test Report
RoHS
Active
MIC Japan
Certificate Of Compliance
MIC Japan

Zero-Trust Architecture Diagram

From ERP integration to the edge of the shelf,

your data is isolated, encrypted, and monitored in real-time.

  • ERP/POS System
    ERP/POS System

    Data Source

  • Cloud Platform
    Cloud Platform

    Central Hub

  • Base Station
    Base Station

    Edge Gateway

  • ESL Devices
    ESL Devices

    Endpoint

  • Encryption at Rest

    All sensitive customer data is encrypted using FIPS 140-2 complianthardware security modules.


  • RBAC Control

    Granular Role-Based Access Control ensures that personnel only access the data they need.


  • Audit Logging

    Immutable system logs track every price change and user login with millisecond precision.

  • Threat Detection

    AI-powered monitoring detects unusual traffic patterns or unauthorized device connections.

Centralized Security Governance

Centralized Security Governance

The ZKONG Cloud Platform provides a single pane of glass for security management across global store networks.

  • SSO/SAML 2.0
    SSO/SAML 2.0

    Seamless integration with OKTA and Azure AD.

  • 99.9% Uptime
    99.9% Uptime

    Redundant regional failover clusters.

  • Secure APIs
    Secure APIs

    OAuth 2.0 based API authentication.

  • OTA Security
    OTA Security

    Signed firmware updates over-the-air.

  • Password Policies
    Password Policies

    Enforceable complexity and rotation.

  • Network Isolation
    Network Isolation

    VPC and private link options available.

Flexible Deployment Architecture

Choose the infrastructure that aligns with your IT compliance standards.
  • Most Secure
    Public Cloud (SaaS)
    Public Cloud (SaaS)
    Rapid deployment with zero infrastructure overhead. Fully managed by ZKONG with global scalability.
    • Automated Backups

    • Zero-Maintenance

  • Private Cloud
    Private Cloud
    Dedicated virtual infrastructure isolated from other tenants. Maximum control over data residency.
    • Isolated Resources

    • Custom Compliance

  • On-Premises
    On-Premises
    Host the management software within your own data center for total data sovereignty.
    • Air-Gapped Ready

    • Internal Network Only

Security Feature
SaaS
Private Cloud
On-Premises
Data Residency Control
Regional
Full
Absolute
Maintenance & Updates
Automated
Scheduled
Manual Control
Security Audit Logs
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Engineering for Extreme Conditions

  • IP67 Waterproofing
    Ruggedized
    IP67 Waterproofing

    Complete protection against dust and water immersion up to 1 meter. 

    Ideal for fresh food and outdoor display sections.

  • Cold Chain Integrity
    Cold Chain Integrity

    Operates flawlessly at -25°C.

  • Anti-Theft Locking
    Anti-Theft Locking

    Patented mechanical security rails.

  • High Impact Resistance
    High Impact Resistance

    Polycarbonate lens rated for IK07 impact protection.

  • High Impact Resistance
    High Impact Resistance

    Polycaarbonate lens rated for IK07 impact protection.

  • Reliability
    10,000+

    Labels updated per store in under 15 minutes.

  • Connectivity
    Gigabit

    High-speed LAN support for massive store deployments.

  • Global Nodes
    500+

    Global CDN edge nodes for localized data speed.

  • Update Rate
    0.001%

    Error rate in wireless data transmission packets.

Resource Center

Download our whitepapers, technical specs, and compliance reports.

  • Management System
    Management System

    ISO certifications and corporate governance documents.

  • Product Compliance
    Product Compliance

    CE, FCC, and RoHS certificates for all ESL hardware.

  • Security Documents
    Security Documents

    Detailed analysis of our encryption and cloud security.

  • Reliability Testing
    Reliability Testing

    MTBF data and stress test laboratory reports.

Download the ESL Security Guidebook

A comprehensive 45-page guide for CTOs and Security Officers covering the technical architecture of our ESL ecosystem.

Download Guidebook (PDF)

Compliance FAQ

How are firmware updates secured?

ZKONG supports controlled over-the-air firmware updates with encrypted transmission and version control mechanisms. Device authentication and secure provisioning are also used to help prevent unauthorized devices or unapproved update requests from entering the ESL network.

Can I host ZKONG on my private cloud?

Yes. ZKONG supports SaaS deployment, private cloud deployment, and localized on-premises deployment. Enterprises can select an architecture based on their data-location requirements, infrastructure policies, security controls, and operational scale.

How does ZKONG help prevent unauthorized device removal or tampering?

ZKONG combines location monitoring with protective device design. ESL location information can be reported to the cloud platform through communication with the base station. If a label is moved outside its designated area, the system can trigger an alert or flashing indicator. The ESL housing also uses an anti-disassembly structure that requires dedicated tools to open, helping prevent unauthorized removal or access.

Contact Us
World's No.1 Cloud Electronic Shelf Label System
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